1. Wax Extractor — One-Year Limited Warranty

Save My Bees warrants its Wax Extractor against defects in materials and workmanship for one (1) year from the date of delivery to the original purchaser.

During the warranty period, Save My Bees will, at its discretion, repair or replace defective components or replace the product. If repair or replacement is not reasonably available, a refund may be provided as required by applicable law.

This warranty does not cover:

• Damage resulting from misuse, improper assembly, or operation contrary to supplied instructions.

• Damage caused by unauthorized modifications or repairs.

• Accidental damage, neglect, or improper storage.

• Damage resulting from inadequate maintenance or cleaning.

• Normal wear, cosmetic changes, or discoloration that does not affect functionality.

This limited warranty applies only to the Wax Extractor and its components manufactured or supplied by Save My Bees. It does not extend to the separately manufactured steam generator.

2. Earlex/Wagner Steam Generator

The Earlex/Wagner Steam Generator (Model 2418924) is manufactured by Wagner SprayTech and sold by Save My Bees for use with the Wax Extractor.

The steam generator operates by delivering steam through a hose into an enclosed wooden chamber, consistent with its steam-generating function for wood-bending applications.

The steam generator is subject to the applicable Wagner SprayTech manufacturer’s limited warranty, including its terms, conditions, exclusions, and requirements for warranty service.

Within 30 Days of Delivery

Customers experiencing a suspected manufacturing defect may contact Save My Bees directly for troubleshooting and warranty assistance. Save My Bees will assist in coordinating an appropriate resolution.

After 30 Days

Customers may contact Wagner SprayTech directly for manufacturer’s warranty service. Save My Bees can provide reasonable assistance with warranty documentation and manufacturer contact information.

The manufacturer’s warranty is provided by Wagner SprayTech, not Save My Bees. The separate one-year Wax Extractor limited warranty does not extend to the steam generator.

3. Warranty Claims

To request warranty assistance, contact Save My Bees and provide:

• Your name and order number.

• A description of the issue.

• Photographs and a short video.

Customers should discontinue use of equipment that appears damaged, overheats, exhibits abnormal leakage from the steam generator, or presents an electrical or other safety concern.

Minor steam or leakage from the Wax Extractor itself is expected during normal operation and does not, by itself, indicate a defect.

Save My Bees may request additional information or inspection of the equipment before determining the appropriate warranty resolution.

4. Shipping and Returns

Customers must contact Save My Bees before returning equipment for warranty evaluation.

If a return is necessary, Save My Bees will provide instructions regarding packaging, shipping, and return authorization.

Shipping arrangements and costs associated with confirmed warranty defects will be communicated before a return is authorized, consistent with applicable law.

Damage caused by improper packaging during return shipment may not be covered by this warranty.

5. Warranty Limitations

This limited warranty applies to the original purchaser and is not transferable.

Coverage is limited to defects in materials and workmanship under normal, intended operating conditions.

To the extent permitted by applicable law, Save My Bees is not responsible for losses or damages resulting from improper installation, misuse, unauthorized modifications, and failure to follow operating and safety instructions.

Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.